Privacy Policy

Last Updated: 22 August 2018

  1. Identity of Baxford Ltd. If there are any questions regarding this Privacy Policy you can contact Baxford Ltd. using details below:

    Baxford Ltd.
    1 PARK ROAD
    HAMPTON WICK
    KINGSTON UPON THAMES
    KT1 4AS

    COMPANY NO: 7152877

  2. What information do we collect? You may visit our site anonymously although cookies are used to identify your session.
    1. Account data When you register for an account with us, we collect and store your e-mail address.
    2. Contact form data If you choose to use the enquiry form on our website, basic contact details are collected such as the email and name of the contact person
    3. Automatically generated data The service automatically generates statistical data (if enabled in settings for Cookie-Script Item) which is number of clicks on each button of the Pop-up. This data is aggregated (clicks per day) and cannot be used to identify particular End User.
    4. End User data End User data can be collected, If enabled.The service can automatically log the following data about End Users
      • An anonymous and random key the (Key)
      • End User's choice (accept or reject)
      • Anonymized End User's IP address (last digits after . are set to 0)
      • Date and time of End User's agreement/rejection
      • Page where consent was given/revoked
      • End User's browser agent.
      The Key together with Consent state are saved in End User's browser as first-party cookie called CookieScriptConsent in JSON encrypted form. This information is later used by the Service to remember End User's choice. The Key can also be used as a proof of End User's consent.
  3. What do we use your information for? Any of the information we collect may be used for one or more of the following purposes: To answer your enquiry; To contact you regarding our services; To identify you as a contracting party; To enable Baxford Ltd. to issue valid invoices and to process transactions;
  4. Legal basis
    1. EU General Data Protection Regulation (GDPR) The processing of your data is either based on your consent or in case the processing is necessary for the performance of a contract to which you are a party, or in order to take steps at your request prior to entering into a contract, cf. GDPR art. 6(1)(a)-(b). If you are a resident of the EEA, you have the following data protection rights:
      • If you wish to access, correct, update, or request deletion of your personal information, you can do so at any time by email to enquiries@baxford.co.uk
      • In addition, you can object to the processing of your personal information, ask us to restrict the processing of your personal information, or request portability of your personal information. Again, you can exercise these rights by email to enquiries@baxford.co.uk
      • Similarly, if we have collected and process your personal information with your consent, then you can withdraw your consent at any time.  Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent. You have the right to complain to a data protection authority about our collection and use of your personal information. For more information, please contact your local data protection authority.
      We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws.
    2. Children's Online Privacy Protection Act Compliance Cookie-Script is in compliance with the requirements of GDPR 2018. We will not intentionally collect any information from anyone under 13 years of age. Our website and services are directed at people who are at least 13 years old or older.
  5. How do we protect your information?
    Baxford Ltd. does not store any personal identifiable information about you online or using cloud storage unless those organizations comply with GDPR.
    1. Confidentiality
      All data is protected by password access. We do not request or keep financial information such as your bank account details unless relevant to your service es with us. All personnel and subcontractors are required to sign a confidentiality agreement if full confidentiality is not part of the main agreement between the parties.
    2. Transparency
      Baxford will keep you informed about changes to the processes to protect data privacy and security, including practices and policies. You may at any time request information on where and how data is stored, secured and used.
    3. Monitoring
      Baxford Ltd. uses different internal and external monitoring tools to ensure system performance and availability.
    4. Personal Data breach notification
      In the event that your data is compromised, Baxford Ltd. will notify you and the ICO within 72 hours by email with information about the extent of the breach, affected data, any impact on the Service and our action plan for measures to secure the data and limit any possible detrimental effect on the data subjects. "Personal Data Breach" means a breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to, personal data transmitted, stored or otherwise processed in connection with the provision of the service.
  6. How we use cookies
    Baxford Ltd. may place a "cookie" in the browser files of your computer. This cookie does not collect information that personally identifies you as an individual (other than your Internet protocol address), but merely allows us to recognize your repeated visits to baxford.co.uk. We use our cookie collected information to make your visit more enjoyable. Cookies are also used to remember your session and keep you logged into your account. If you want to disable cookies, there is a simple procedure in most Internet browsers that allows you to turn off or delete cookies, but please remember that cookies may be required to allow you to use certain features of baxford.co.uk.
    1. Measuring Website Usage
      Google Analytics is in use to collect information about how visitors use this site. This provides us with important information that can enable the site to work better. We do not link this information to your name or address.
  7. Do we disclose any information to outside parties?
    Baxford Ltd. does not sell, trade or otherwise transfer to outside parties any personally identifiable information. This does not include trusted third parties or subcontractors who assist us in operating our website, conducting our business, or servicing you. Such trusted parties may have access to personally identifiable information on a need-to-know basis and will be contractually obliged to keep your information confidential.
    We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our or others’ rights, property, or safety.
    1. Legally required disclosure
      Baxford Ltd. will not disclose the customer's data to law enforcement except when instructed by you or where it is required by law. When governments make a lawful demand for customer data from Baxford Ltd., we strive to limit the disclosure. Baxford Ltd. will only release specific data mandated by the relevant legal demand.
      If compelled to disclose your data, Baxford Ltd. will promptly notify you and provide a copy of the demand unless legally prohibited from doing so.
  8. Where do we store the information?
    Baxford Ltd. also requires its subcontractors and subprocessors to either store data in the European Union, or to adhere to the EU-US Privacy Shield.
    1. Personal data location
      All data and databases are stored on Baxford Ltd computer systems.
      Databases and files are continuously backed up to enable restore to any point in time within a retention period of 30 days. Backups are stored on file storage at the same geographical location as the database.
  9. Data access
    If you are a client, you may access information associated with your service request by contacting us at enquiries@baxford.co.uk You may at any time obtain confirmation from Baxford Ltd. as to whether or not personal data concerning you is being processed.
  10. Request for rectification, restriction or erasure of the personal data
    1. Rectification You may at any time obtain rectification of inaccurate personal data about you.
    2. Restriction of processing personal data You may at any time request Baxford Ltd.to restrict the processing of personal data when one of the following applies:
      • if you contest the accuracy of the personal data, for a period enabling d Baxford Ltd. to verify the accuracy of the personal data<
      • if the processing is unlawful and you oppose the erasure of the personal data and request the restriction of their use instead
      • or if Baxford Ltd.no longer needs the personal data for the purposes of the processing, but they are required by you for the establishment, exercise or defense of legal claims.
    3. Erasure
      You may without undue delay request the erasure of personal data concerning you, and Baxford Ltd. shall erase the personal data without undue delay when one of the following applies:
      • if the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed
      • if you withdraw your consent on which the processing is based, and where there is no other legal ground for the processing
      • if the personal data have been unlawfully processed or
      • if the personal data have to be erased for compliance with a legal obligation in EU or national law.
  11. Data retention
    1. Data retention policy Financial data will due to tax regulations be retained for up to five fiscal years from the cancellation of your Service account. Client Data data will be erased immediately when you no longer require our Service.
    2. Data retention for compliance with legal requirements You cannot require Baxford Ltd. to change any of the default retention periods, except for the reasons linked to compliance with specific laws and regulations.
  12. Your consent
    By using our site and/or our Service, you consent to this Privacy Policy.
  13. Changes to our Privacy Policy
    This Privacy Policy may be modified from time to time, so please review it frequently. If we materially change the ways in which we use or share personal information previously collected from you through our Service, we will notify you through our Service. Changes to Privacy Policy will appear on this page, and the Privacy Policy modification will be updated (date in the bottom of this page).
  14. Complaint
    You may at any time lodge a complaint with a supervisory authority regarding Baxford Ltd. collection and processing of your personal data by contacting us at enquiries@baxford.co.uk